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Henry Knejfl

Coordinator of Membership
University of Alabama at Birmingham

Serving as the Coordinator of Membership and Guest Services, at the University of Alabama at Birmingham. Mr. Knejfl is responsible for the supervision and management of the membership desk student employees such as, the Membership Service Attendants and the Membership Service Supervisors. He oversees the membership processing and the maintenance of membership database. In addition, his responsibilities include supervising all merchandise transactions, purchasing new merchandise, maintaining accurate inventory of the Pro Shop and PowerZone. He also manages the locker rental services and is responsible for the quality of customer service. Finally, he collaborates with the Assistant Director of Membership and Personnel in all areas of membership such as retention, recruitment, and membership promotions.

Previously, Mr. Knejfl was a Graduate Assistant for Facility Operations at the University of Toledo where he earned his Master’s degree in Recreation and Sport Administration.

Serving as the Coordinator of Membership and Guest Services, at the University of Alabama at Birmingham. Mr. Knejfl is responsible for the supervision and management of the membership desk student employees such as, the Membership Service Attendants and the Membership Service Supervisors. He oversees the membership processing and the maintenance of membership database. In addition, his responsibilities include supervising all merchandise transactions, purchasing new merchandise, maintaining accurate inventory of the Pro Shop and PowerZone. He also manages the locker rental services and is responsible for the quality of customer service. Finally, he collaborates with the Assistant Director of Membership and Personnel in all areas of membership such as retention, recruitment, and membership promotions.

Previously, Mr. Knejfl was a Graduate Assistant for Facility Operations at the University of Toledo where he earned his Master’s degree in Recreation and Sport Administration.

 

Education 

M.A. Recreation and Sport Administration (The University of Toledo)
B.B.A International Business; Marketing (The University of Toledo)

Work Completed

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