Contract Structure

CENTERS utilizes a proven contracting model for facility and service management. All facility revenues and expenses--including personnel salaries and benefits, supplies, utilities, printing expenses, and marketing expenses--are budgeted by agreement with our clients. CENTERS earns a flat, negotiated monthly fee for managing the facility, with an emphasis on maximizing service while striving to exceed revenue targets and save against expense budgets. Incentive fees awarded for superior financial performance enable CENTERS to reward its on-site employees for entrepreneurial initiatives that benefit the client.  All our agreements are IRS compliant.

Your mission is our bottom line.  To ensure that our service delivery is designed within the overriding mission objectives of your institution, and that we continue to perform throughout the term of our contract, numerous measures are established in our contracts to maximize our client's control, including:

• Annual setting of standards and objectives by agreement:
• operating / businnes plan
• marketing plan
• financial / cash management plan
• ff&e / inventory replacement plan
• risk management plan
• Monthly submittals of financial and operating reports
• Annual budget approval
• Input on key staffing decisions with veto power
• Establishment of an Advisory Committee with regular meetings
• Periodic contract termination/renewal options