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Kirsten Whittemore

Coordinator of Membership and Guest Services
Marshall University

Mrs. Whittemore serves as the Coordinator of Member and Guest Services at Marshall University. She is responsible for supervising welcome desk staff as well as member services staff. She also develops and leads new employee trainings pertaining to customer service. Mrs. Whittemore, also directly manages all member accounts and auto draft authorizations requests. She collaborates with other campus departments and administrative staff to develop and implement employee recruitment initiatives. She also serves as the chair pro-staff member for Training and Development Committee and RecCouncil. Previously, she has worked for the following entities in both the private and public sectors: University of Illinois, Campus Recreation
Urbana Park District,Stephens Family YMCA of Champaign, and YMCA of Kankakee County

Mrs. Whittemore serves as the Coordinator of Member and Guest Services at Marshall University. She is responsible for supervising welcome desk staff as well as member services staff. She also develops and leads new employee trainings pertaining to customer service. Mrs. Whittemore, also directly manages all member accounts and auto draft authorizations requests. She collaborates with other campus departments and administrative staff to develop and implement employee recruitment initiatives. She also serves as the chair pro-staff member for Training and Development Committee and RecCouncil. Previously, she has worked for the following entities in both the private and public sectors: University of Illinois, Campus Recreation
Urbana Park District,Stephens Family YMCA of Champaign, and YMCA of Kankakee County

 

Education 

M.A. Recreation and Park Management (University of Illinois at Urbana Champaign)
B.S. Recreation, Sport, and Tourism (University of Illinois at Urbana-Champaign)

CERTIFICATIONS / associationS 

American Red Cross- CPR/First-Aid/ AED Certification

American Red Cross- CPR/First-Aid/ AED Instructor Certification

American Sport Education Program-Certified High School Coach

BIG TEN Conference Member

Illinois Park and Recreation Association Member

NIRSA-Professional Member

PADI-Open Water Certification

Region II Lead-On Member

Region III Lead-On Member

Work Completed

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